At Wave, advising is at the center of what we do and who we are. Since our start in the late ’90s, our consulting first principle has enabled us to craft a custom solution for each client’s specific needs instead of a out of the box offering. We work closely with our customers throughout Lubbock, spending assets and time so that we have a thorough understanding of their pain points and goals and can craft a custom approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the heart of your organization. If your workflows have many inefficiencies, the resulting productivity loss will have a ripple effect throughout your entire company. For example, let’s say a company acquires a new client in minutes but requires a month to bring on a new employee or vendor. That’s a challenge because both your employees' abilities and your supplier’s products play a important role in providing exemplary service to the customer. Therefore, if those elements are not operating efficiently, your customer is ultimately the one who is disadvantaged. Your Front Office can only be as efficient as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our proficiency includes a full understanding of your business standards as well as the technology that aptly delivers intelligent information. We know what questions to ask and can define the right data to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most important element of a migration. Every migration must have a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations should include search capabilities, security, mapping metadata, folder structure, and many other elements that will allows users to find appropriate information. It’s imperative that you invest the time to identify the problems you’re having and what is necessary to move ahead.

 
 
 

Intelligent Information Management

It is widely known that the modern business depends on multiple sources to compile content whether it’s a ERP, CRM, HCM, or ECM. Regardless of which program you’re using, it contains essential business information and content that is crucial to the success of your business. Both companies and their clients require data from multiple places to complete tasks, and this adds additional challenges if that information is not easily available. The traditional route was to aggregate input into a central archive but this approach is not sustainable long term as one program can’t govern everything, particularly in some SMBs and enterprise companies.